Terms and Conditions


10 May 2025

Welcome to Pimart, an electronics and gadget-based e-commerce platform. By accessing or using our website (https://www.pimart.com) and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our platform.

1. Eligibility

    1.1 You must be at least 18 years old or have legal parental or guardian consent to use our platform.
    1.2 By using Pimart, you represent that you are legally capable of entering into binding contracts under applicable law.

    2. User Account

      2.1 You must provide accurate, complete, and current information during the registration process and update it as necessary.
      2.2 You are responsible for maintaining the confidentiality of your account information, including your password.
      2.3 Pimart reserves the right to suspend or terminate your account if any fraudulent or unauthorized activity is detected.

      3. Orders and Payment

        3.1 Orders are subject to product availability and acceptance by Pimart.
        3.2 Prices are listed in Bangladeshi Taka (BDT) and are subject to change without notice.
        3.3 Accepted payment methods include Visa, MasterCard, mobile banking, and cash on delivery (COD).
        3.4 Payment must be completed before shipping, except for COD orders.
        3.5 Pimart reserves the right to cancel orders due to pricing errors, stock unavailability, or suspected fraudulent transactions.

        4. Shipping and Delivery

          4.1 Shipping fees and estimated delivery times are displayed during the checkout process.
          4.2 Pimart is not liable for delays caused by third-party couriers or unforeseen circumstances.
          4.3 You are responsible for providing accurate shipping information. Incorrect or incomplete addresses may result in delivery delays or order cancellation.

          5. Returns and Refunds

            5.1 Eligible products can be returned within 7 days of delivery, provided they are unused, undamaged, and in the original packaging.
            5.2 To initiate a return, contact our support team at [Insert Support Email].
            5.3 Refunds will be processed within 7-10 business days upon receipt and inspection of the returned product.
            5.4 Pimart reserves the right to refuse returns that do not meet our return policy criteria.

            6. Warranty and After-Sales Service

              6.1 All products sold by Pimart come with a valid manufacturer’s warranty as specified in the product description.
              6.2 For warranty claims, customers must provide proof of purchase and contact the manufacturer directly.
              6.3 Pimart may offer after-sales support for certain products. Details will be provided at the time of purchase.

              7. User Conduct

                7.1 You agree not to use our platform to engage in unlawful, fraudulent, or prohibited activities.
                7.2 Unauthorized access to our platform, data, or systems is strictly prohibited and may result in legal action.

                8. Intellectual Property

                  8.1 All content, including text, graphics, logos, and software, is the property of Pimart and protected under applicable intellectual property laws.
                  8.2 Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

                  9. Limitation of Liability

                    9.1 Pimart is not liable for any indirect, incidental, or consequential damages arising from the use of our platform, products, or services.
                    9.2 Our maximum liability for any claim related to an order or product shall not exceed the purchase price of the product in question.

                    10. Privacy and Data Protection

                      10.1 Pimart is committed to protecting your privacy and data security. Please review our [Privacy Policy] for details on how we collect, use, and protect your information.

                      11. Governing Law and Jurisdiction

                        11.1 These Terms and Conditions are governed by the laws of Bangladesh.
                        11.2 Any disputes arising from or related to these Terms shall be resolved exclusively in the courts of Bangladesh.

                        12. Amendments

                          12.1 Pimart reserves the right to update or modify these Terms and Conditions at any time without prior notice.
                          12.2 Continued use of the platform after such changes constitutes acceptance of the updated Terms.

                          For any questions or concerns regarding these Terms and Conditions, please contact us at pimart@gmail.com or call us 24.7 +8801324441340 | +8801759446197.